As part of Maestro’s Diamond Plus service, we are offering a complimentary full day, guided education webinar for each of Maestro’s Core Modules. The first in this series will focus on Maestro’s Front Desk module and the second will focus on Maestro’s Sales & Catering Module.
Ensuring that our clients have the tools to navigate through re-opening plans, new staff and seasonal staff, these webinars have been designed to guide team members through the core functions of each module, discussing best practices and available configuration options.
The Maestro 101 Webinar series is crafted to allow team members to attend three (3) sessions over the course of one day, with documentation for each feature made available through our eLearning portal. Each session will be recorded and shared with attendees.
Front Desk Maestro 101 Foundations Training
Tuesdays 10AM – 5:30PM EST
Hosted by: Wendy Paul, Senior Manager of Training Services
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Agenda
10 – 12 PM
Maestro Reservation Creation and Management including guest email communication tools for contactless and mobile engagement
1 PM – 3 PM
Maestro Folio Management, Guest Check In and Guest Check Out
3:30 – 5:30 PM
Maestro Front Desk Advanced Operations including Sharers, Travel With Guests and an overview of Group Management
Register to attend on July 13th, 2021
Register to attend on July 20th, 2021
Register to attend on July 27th, 2021
Sales & Catering Maestro 101 Foundations Training
Wednesdays 10AM – 5:30PM EST
Hosted by: Samantha Lewis, Manager of Training Services
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Agenda
10 – 12 PM
Maestro Client and Contact Creation and Management, Inquiry Tools and Operational Screens
1 PM – 3 PM
Maestro Booking and Event Management including Contract and BEO generation
3:30 – 5:30 PM
Maestro Sales & Catering Advanced Operations including an overview of Booking Auditing and Billing, additional operational booking screens and reporting
Register to attend on July 14th, 2021